SharePoint Online Error Access Denied When Accessing Team Site

Are your users receiving “Error: Access Denied” when accessing the SharePoint Online Team Site?

Here is how to resolve it…

Log into the Office 365 portal as the global admin.

Access the Team Site

Click the Site Actions drop down (top left corner of the page) and select Site Settings

Under the Users and Permissions click on People and Groups

Click the New drop down and select Add Users

In the Select Users section, enter the name of a user that has been assigned a SharePoint Online license and click the Check Name icon.

Once the name is validated, click OKNOTE: If the name does not validate, it is potentially because the account has not been assigned a SharePoint Online license.

The new user appears in the Team Site Members page.  At this point, the user will now be able to access the Team Site.

Reference(s): http://community.office365.com/en-us/forums/154/t/5432.aspx

by Todd Nelson

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